Loading
Legal · last updated 2026-09-26
This site collects very little, so this page is short. It says exactly what happens to the one form you can submit, and lists the things we deliberately do not do.
The only personal data this site collects from visitors is what you type into the contact form: your name, your email address, your company name if you choose to give it, a budget range and your message. Browsing the site collects nothing about you.
When you submit the form, your IP address is used to rate-limit the endpoint, so one address cannot flood us with submissions, and it may be stored with the submission for that abuse-prevention purpose. That is the extent of it.
An enquiry exists for one purpose: so we can answer it. It is delivered to our inbox by email and stored in the site’s own database so we can track which enquiries have been answered.
We use your details only to respond to what you asked. You will not be added to a mailing list, and your enquiry will not be used for anything beyond the conversation you started.
Separately, if you are one of the small number of people we have issued an API key to, the requests you make and the results returned are logged so we can meter usage and help you debug. That is account data tied to a key, not something collected from ordinary visitors, and it is covered by the agreement under which you received the key.
This site and its database run on a dedicated server operated by Hetzner Online in Falkenstein, Germany, inside the European Union. Syntora Ai is based in Pakistan, so the people who read your enquiry work from outside the EU; if you contact us from the EU or the UK, your details are accessed from Pakistan in order to answer you. We would rather say that plainly than bury it.
Some of the processors listed below are based in, or may process data in, the United States.
These are the companies that handle personal data on our behalf, and what for. We share with them only what their job needs.
| Processor | What for | Data involved |
|---|---|---|
| Hetzner Online (Germany) | Hosting of the site and its database | Contact form submissions, API account data |
| Resend | Delivering contact form submissions to our inbox | What you typed into the form |
| Microsoft 365 | Our email; where replies to you are written and kept | Your emails to us and our replies |
| Anthropic, OpenAI, Google (Gemini), Perplexity | AI models behind the tools that API key holders run | The prompts and inputs a key holder sends to those tools |
Contact form submissions are not sent to any AI provider.
If any of that changes, this page changes first; the date at the top is the record.
Your theme choice (light or dark) is kept in your browser’s localStorage. It never leaves your device and is never sent to the server.
One session cookie exists on this site, and it is set only for site staff signing in to the admin area. Ordinary visitors never receive it.
Enquiries are kept for as long as we need them to handle the conversation, and no longer than that has a reason to be.
Anyone, wherever you are, can ask for a copy of the data we hold about them, or ask us to delete it, by emailing hello@syntorahq.ai. We honour requests from EU and UK visitors the same way as everyone else’s: you ask, we do it.
This notice covers syntorahq.ai. Our product SyntoraData has its own notice, covering the company data it collects: syntoradata.com/privacy.
Questions about any of this go to the same inbox as everything else. There is no separate privacy office; there are two of us.